Scoopy Doo Dog Waste Removal Services

Our Services

Chances are you have pet waste! Did you know the average dog leaves behind two scoops a day and according to the EPA a single gram of dog feces can contain 23 million fecal bacteria coli forms? Let us help you have the peace of mind that you and your family, friends, and pets are living and playing in the safest, poop free environment possible.

We can all do our part by becoming aware of a growing problem, but if life gets too busy, call us "We Scoop Poop for You!"



Bonded and Insured
Locally Owned and Operated
Here is the Scoop on our Services and Policies ...

COMPANY IDENTIFICATION?
HOW OFTEN DOES OUR COMPANY COME OUT ?
DO WE WORK THROUGH THE WINTER ?
WHAT HAPPENS WHEN IT SNOWS OR RAINS ?
WHAT ABOUT HOLIDAYS ?
SHOULD I UNLOCK MY GATE ?
CAN WE WORK WITH YOUR DOG IN THE YARD ?
WHAT IF I WANT TO SKIP A SERVICE DAY ?
HOW DO I PAY ?
ARE THERE ANY CONTRACTS I HAVE TO SIGN ?
IS THERE AN EXTRA CHARGE FOR THE FIRST TIME ?


COMPANY IDENTIFICATION ?
Our Employees are always in uniform and arrive in a white truck clearly identifying Scoopy Doo Pet Waste Removal Services. All employees of Scoopy Doo, Maryland, Washington, DC and Virginia are fully trained, bonded and insured. Every employee undergoes a background check prior to being hired. A bright green service door hanger is left after your yard is cleaned.

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HOW OFTEN DOES OUR COMPANY COME OUT ?
Most of our customers prefer service once or twice a week. Other service schedules are available; if you would like to know more about service more often than that, please call us.

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DO WE WORK THROUGH THE WINTER ?
Yes, we work all year long. Dogs keep making their messes all year long, and our company continues to clean up and remove dog waste through the winter. Some customers prefer to put service on hold for the cold months, although there may be an extra service charge for the first cleanup the following spring.

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WHAT HAPPENS WHEN IT SNOWS OR RAINS ?
We’ll work in most weather, but snow or very cold weather can stop us. If there is more than an inch of snow, we will postpone that day’s service until the next day or two, when the snow melts away. If there is so much snow that we are prevented from doing that week’s work, then we will not charge for service that week. If snow stays on the ground for more than a week, but there is no new snow to cover it, we will do regular cleanups to prevent excessive accumulation.
Our company will usually work in the rain. A very heavy rainfall may stop us, though. We will most often be able to make up the work later that week.

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WHAT ABOUT HOLIDAYS ?
We do not work on the following days:

1) New Year’s Day 4) Labor Day
2) Memorial Day 5) Thanksgiving Day
3) Independence Day 6) Christmas Day

We do our best to anticipate these holidays and reschedule the scoop day to either the day before or the day after the holiday.

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SHOULD I UNLOCK MY GATE ?
Yes. Since employees are not to climb or jump over fences, please have your gate unlocked on your service day. You may provide us with a key to the lock or tell us the combination if that will be convenient for you. If you like, we will loan you a combination lock at no cost to you.

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CAN WE WORK WITH YOUR DOG IN THE YARD ?
In most cases, yes. We get along well with dogs; however, there are some cases when a dog will not let our worker into the yard. If you know that your dog is not good with strangers, or it becomes apparent that your dog will not allow us to clean the yard, then we ask that you restrain or confine the dog.
We don’t want to take unnecessary risks with your dog or our employees.

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WHAT IF I WANT TO SKIP A SERVICE DAY ?
You will not be charged if you call the company office in time for us to tell the service worker to skip your yard that day. If the dog will be gone from the yard for a couple of weeks, or for some other reason you want us to skip your yard for a day or more, we can hold service and you will not be charged for those days.
There will also be no charge for service missed due to weather or some other event beyond your control.
HOWEVER, if your gate is locked or the dog will not allow us to clean the yard when we come to do the work, it may be necessary to charge for the service call that could not be completed. If, for instance, you get to work and remember that the gate is locked, call us early to tell us to skip that day so that you won’t be charged.

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HOW DO I PAY ?
We accept MasterCard, Visa, Discover and American Express credit cards. Your card will be billed and a hard copy of your statement will be sent to you.

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ARE THERE ANY CONTRACTS I HAVE TO SIGN ?
No – We can start and stop your service over the phone. We do not require contracts, there is no minimum service period, and there is no advance notice required to cancel service.

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IS THERE AN EXTRA CHARGE FOR THE FIRST TIME ?
With your prior approval, there may be an extra charge for the first service if there has been a lot of accumulation of waste over time.

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Call us today for a free convenient site visit and quote 877.7.SCOOPY
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